Personal Information Protection (Quebec Law 25)

Last updated: November 12, 2026

This page complements our privacy policy and explains how Anokian Nature Inc. protects your personal information, in accordance with Quebec's Act respecting the protection of personal information in the private sector (Law 25).

Person in charge of the protection of personal information

Minda Forcier, President, Anokian Nature Inc., 20 Beloeil, Mercier, Quebec J6R 2N5. Email: info@anokian.com. Phone: 514-718-8250.

Service providers that receive your information

We only share what is necessary with these providers:

Shopify: online store, processing of all our payments and sending our emails.
Intuit QuickBooks: accounting and invoices.
Meta (Facebook, Instagram) and Google: advertising and website statistics, only if you accept cookies.
Carriers: delivery of your orders.

These providers may store your information outside Quebec. Before choosing them, we confirmed that they offer adequate protection.

Cookies

Advertising and statistics cookies are turned off until you accept them. You can change your choice at any time with the “Cookie preferences” link at the bottom of every page.

Retention period

Customer account: as long as the account exists, or until you ask us to delete it.
Orders and invoices: 6 years after the end of the tax year concerned, as required by tax laws.
Newsletter: until you unsubscribe.

After that, the information is destroyed or anonymized.

Your rights and how to make a request

You can ask to access your information, correct it, delete it, receive it in a commonly used format, or withdraw your consent. Send your request in writing to info@anokian.com or by mail to the address above.

To protect your information, we verify your identity before responding. We respond in writing within 30 days. Requests are free. Reasonable fees may apply for copying or sending documents, and we will tell you in advance.

Some information cannot be deleted when the law requires us to keep it, such as invoices. We may refuse a request when the law allows it, and we will then explain our refusal in writing.