Terms of sale

Authorized payment methods

Visa, Mastercard, Paypal

Delivery and shipping

We want your complete satisfaction with the purchase of our products via our online store. Delivery of online orders takes 2 to 10 business days. However, if the delay is more than 10 days we will contact you. For orders of less than $90 before taxes and shipping, a fee of $13 before taxes will be added to your invoice throughout Canada. Unless you have a promotion at our online store. Our company will under no circumstances reimburse delivery costs if the package is refused. In case your package is damaged during shipping, please write to us: [email protected] and add a photo to your email.

Return policy

If you return a product in the event of breakage or manufacturing defect, we will be happy to exchange it or refund it within 10 days of purchase. To do this, simply accompany the returned items with your original invoice as well as a brief note explaining the reason for your return. Product return shipping costs are at the customer’s expense. It is the user’s responsibility to use the product appropriately and according to the criteria of Anokian Nature Inc. The company cannot be held responsible for reactions, personal tastes or any adverse effects resulting from the use of the products. .