Methods of payment

Visa, Mastercard, Paypal ​ ​

Delivery and shipping

We wish for your entire satisfaction relating to the purchase of our products via our online store. Shipping of online orders are between 1 to 4 buisness days. If the delay might be longer, we will contact you.

For orders less than 50$, a 10$ fee will be added to your bill anywhere in Canada, unless we have a promotion in our online store.

Our company will not reimburse shipping fee if the package is refused.

In the case of damages caused to your package during expedition, please write to us at info@anokian.com and add a picture to your e-mail.

Return Policy

If you return a product due to a break or a manufacturing defect, we would be pleased to exchange it or reimburse you within the 10 days following your purchase. To do so, just include your original receipt and a little note explaining the return with the products.

Return fees are at the customer’s expenses.

It falls on the user’s responsibility to use the product properly and according to Anokian Nature Inc’s criteria. The company cannot be held responsible for reactions, personal taste or undesirable effects due to the products’ use.​

Prices

Prices may be subject to change without notice.​